Frequently asked questions
The preferential sales period opens on 1 February when anyone can get first pick of the best seats in the house. Please note that for each booking of up to six tickets there is a $25 preferential fee. For more than six tickets there is a further $25 charge for each set of six with a maximum charge of $100. For example, a booking of 10 tickets would attract a total preferential fee of $50. General ticket sales commence 15 March.
How do I contact World of WearableArt™ Ticketing?
Phone: +64 3 547 0859 or 0800 4 WOW SHOW option 2 (0800 496 974)
Fax: +64 3 547 0324
Mail: WOW® Ltd, P O Box 9037, Annesbrook, Nelson 7044, New Zealand
Sian Potts- VIP Hosting Co-ordinator: email@example.com
Phone: +64 3 547 4570 or 0800 4 WOW SHOW (0800 496 974).
When and where is the 2013 WOW Awards Show and what time does it start?
The show venue is the TSB Bank Arena, Queens Wharf, Wellington, New Zealand http://www.wellingtonconventioncentre.com/.
Shows start at 8pm except on
- Sunday 29 September, 5pm
- Saturday 28 September & 5 October, 2pm
- Sunday 6 October, 2pm
WOW® VIP Tables - Guests arrive at 6:00pm and are seated at 6:15pm
What time should I arrive at the show venue?
We suggest that you arrive an hour before the show starts to enjoy the pre show entertainment, merchandising and tasty pre-packaged food, wine and coffee on offer. The doors open 1½ hours before the show starts.
What if I lose my ticket?
WOW® Ltd can replace lost tickets for a fee of $8 per booking.
Tickets are non-refundable but transferable for a $15 transfer fee, subject to availability. You may transfer your tickets to another night up to a day prior to the show date. If you do not attend the show as stated on your ticket then no transfers or refunds will be made.
How do I pay if I don't have a credit card?
You can send a cheque to WOW Ltd, P O Box 9037, Nelson 7044 or pay direct into our bank account. Please use your order number as a reference with your payment.
WOW Account Number: 03-0751-0298952-00, Bank: Westpac, Branch: Richmond.
WOW® VIP Table payments are by credit card or prior arrangement only.
When will I get my tickets?
Once your ticket request has been processed we will mail or courier your tickets to you. If your request is not available WOW® will contact you to discuss other options. If you have not received your tickets within 15 days please contact us.
WOW® VIP Tables are confirmed within 2 working days of receiving your order. WOW® allocates specific table sites and will courier the tickets closer to the show.
Will you send tickets overseas?
Yes, but please ensure your address details are 100% correct.
Is there a discount for students, senior citizens, children or groups?
Sorry, no discounts apply.
Can you accommodate wheelchairs and other medical issues?
For all medical conditions that may affect where you are seated please include details in the 'Seating Request' box when booking online. There is limited wheelchair seating and WOW® will endeavour to accommodate your request.
Can I take photos, video footage or use my cell phone during the show?
The use of videos, cameras, tape recorders and cell phones is strictly prohibited within the show venue. Should any of these devices be used, our front of house staff will confiscate them for the duration of the show and delete any footage you may have taken. They will be returned to you after the show. Cell phones must also be turned off.
What parking facilities are available?
There is covered metered parking below the TSB Bank Arena.